Description Effective date: November 1, 2025 All Pro Residential (“All Pro,” “we,” “us,” “our”) provides residential plumbing and related home services in Georgia. We respect your privacy and are committed to protecting it. 1) Information We Collect Contact & identity: name, phone, email, service address, billing address. Service details: project notes, photos/videos of fixtures or work areas (before/after), preferred dates/times. Communications: calls, voicemails, texts, emails, chat messages, and review content. Payment info: processed securely via third-party processors; we do not store card numbers. Technical data: IP address, device/browser type, pages viewed, and cookies for analytics and ads. 2) How We Use Your Information Provide and manage services, process invoices and warranties, customer support, and marketing (with consent where required). 3) Legal Bases We rely on performing contracts, legitimate interests, consent (for marketing), and compliance with law. 4) Sharing Your Information We do not sell your data. We share only with service providers (Jobber, QuickBooks, Google), legal or regulatory bodies, and as required by law. 5) SMS, Calls, and Email By providing your contact info, you consent to receive service-related communications. Reply STOP to unsubscribe from texts. 6) Cookies & Tracking We use cookies to improve performance and ads. You can disable cookies in browser settings. 7) Data Retention Information is retained only as long as needed for legal or operational reasons. 8) Security We use reasonable safeguards to protect your data, but no system is 100% secure. 9) Your Choices & Rights You may request access, correction, or deletion of your information. California residents have CPRA rights. 10) Children’s Privacy We do not knowingly collect information from children under 13. 11) Contact Us All Pro Residential | Phone: 470-333-0807 | Email: privacy@allprores.com | Website: allprores.com 12) Changes We may update this Policy periodically. Material changes will be noted with a new effective date. © 2025 All Pro Residentialoes here

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